Privacy Policy

This Privacy Policy explains how personal information is collected, used and shared when you visit this website, request a complimentary report, purchase a digital product or otherwise use the services provided through this website.

This website operates as a white-label astrology and Tarot store. Stardm Ltd provides the platform, processes orders and delivers the digital products available through this website.

Personal information we collect

When you use this website, we may collect information you provide directly, including your name, email address, birth date, birth time, birth place, order details and any information needed to create or deliver astrology reports, Tarot readings or related digital products.

We may also collect technical information about your visit, including your IP address, browser type, device information, pages viewed, referring website, date and time of access and general interaction with the website.

How we use your personal information

We use your personal information to:

  • create and deliver astrology reports, Tarot readings and other digital products;
  • process and confirm orders;
  • provide customer support;
  • send service-related messages about your order or request;
  • send marketing messages where you have agreed to receive them;
  • help detect fraud, misuse or technical issues;
  • improve the website, products and customer experience;
  • meet legal, accounting and regulatory obligations.

Legal basis for using your information

We process personal information where it is necessary to fulfil a contract with you, where you have given consent, where we have a legitimate business interest, or where we must comply with a legal obligation.

Sharing your personal information

We may share personal information with trusted service providers who help us operate this website, process payments, deliver digital products, provide hosting, send emails, analyse website usage or provide customer support.

Data is hosted and processed using Microsoft Azure cloud services. We may also use analytics services, including Google Analytics, to understand how visitors use the website and to improve our services.

Where this website is operated as a white-label or referral store, limited order, customer or referral information may be shared with the relevant store owner or referring website where necessary for reporting, support, commission, fulfilment or legitimate business administration.

We may also share personal information where required by law, regulation, court order, lawful request or to protect our rights, customers, systems or business.

Cookies and analytics

This website may use cookies and similar technologies to operate the website, improve performance, understand visitor behaviour and support marketing or analytics activity. Non-essential cookies should only be used where legally valid consent has been provided.

Further details can be found in our Cookie Policy.

International transfers

Some service providers may process personal information outside the UK or European Economic Area. Where this happens, appropriate safeguards are used where required, such as contractual protections or recognised data transfer mechanisms.

Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal, tax, accounting, fraud prevention and business record requirements.

Your rights

Depending on your location, you may have the right to request access to the personal information we hold about you, ask for it to be corrected, deleted or restricted, object to certain processing, withdraw consent or request a copy of your data.

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information is handled.

Minors

This website is not intended for individuals under the age of 18.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Contact us

For questions about this Privacy Policy, your personal information or your rights, please contact us by email at help@stardm.com.